Electronic Conferencing (CIE IGCSE ICT)

Revision Note

Becci Peters

Expertise

Computer Science

Video Conferencing

video conference

  • Hardware required
    • Tv Screens/Monitors
    • Speakers
    • Microphone
    • Webcam
    • Video Conferencing System
  • Characteristics
    • Video conferencing is an alternative for face to face meetings between two or more people
    • Allows both sound and video
    • Participants of the video conference can be many miles apart or even in a different country
    • Audio and video are real-time allowing users to interact with each other
  • Uses
    • Remote employee meetings
    • Staff interviews
    • Multi-person discussion
    • Remote training
    • Video conferencing has many uses that include:
  • Advantages
    • Convenience
    • Cost saving
    • Better for the environment
    • Attendees do not have to travel to the event
    • Anyone within the company can attend regardless of location
    • Events can be held at short notice as travel is not required
    • Allows other members outside of the organisation to attend easily without having to visit on premises 
    • Some video conferencing software allows record and playback to allow members to review the meeting
  • Disadvantages 
    • The initial purchase of equipment can be costly
    • This can cause issues amongst employees when working across different time zones
    • Those using the system may need to be trained to use it effectively which can:
      • Take time
      • Be costly
    • Video conferencing systems require a strong and stable network connection
    • There can often be a delay in response times
      • The time lag is caused by the image not being synchronised with the sound
    • Poor picture/sound quality caused by the speed of connection/quality of the hardware

Worked example

A motor car company has some designers based in London and some in Beijing. The cost of travel between the two cities is very high, so when they wish to meet to discuss new products they use video-conferencing.
The designers all have PCs with a keyboard and a mouse in order to take part in video-conferencing.
a. Name three other devices used to input or output data which would be needed to take part in the video-conference.

[3]

Three of:

Webcam / video camera [1]
Speakers / headset / headphones [1]
Large monitor / television / data projector [1]
Microphone [1]

b. Describe three potential problems of the designers using video-conferencing systems rather than meeting in either London or Beijing.

[3]

Three from:

Time lag / lip sync caused by the image not being synchronised with the sound [1]
Poor picture quality caused by the speed of connection / quality of the hardware [1]
More likely to have poorer sound quality caused by the quality of the hardware / connection [1]
Confidential material about the new cars may have to be signed / viewed in person [1]
The new car may have to be viewed in person [1]
Hardware breakdown stops the conference taking place [1]
Communication breakdown stops the conference taking place [1]
Different time zones will mean the conference has to take place at inconvenient times [1]

Audio Conferencing

4-1-communication-communication-media-02

  • Hardware required
    • A landline phone
    • Internet Phone
    • Computer (requires a microphone and speakers)
  • Characteristics
    • Voice communication only (no video)
    • Audio is in real time
    • Call management options (mute etc)
    • Participants of the audio conference can be many miles apart or even in a different country
  • Uses
    • On the go business meetings
    • Allows a hybrid collection of devices such as landline telephones, smartphones and laptops (providing it is a VoIP call)
  • Advantages
    • Attendees do not have to travel to the event
      • Convenience
      • Cost saving
      • Better for the environment
    • Anyone within the company can attend regardless of location
    • Events can be held at short notice as travel is not required
    • Allows other members outside of the organisation to attend easily without having to visit on premises 
    • Audio conferencing is more cost effective as it requires less bandwidth and less expensive equipment
    • Audio conferencing can integrate with many other devices and tools for communication
    • Audio conferencing provides a higher level of security as users are not sharing a screen 

 Disadvantages

    • Can be difficult to determine who is the speaker
    • Limited interaction
    • Lack of visuals:
      • Body language
      • Users sharing visual content
    • This can cause issues amongst employees when working across different time zones

Web Conferencing (Webinar /Webcast)

4-1-communication-communication-media-03

  • Hardware Required
    • Computer (requires webcam, microphone and speakers)
  • Characteristics
    • Allows both sound and video
    • Participants of the web conference can be many miles apart or even in a different country
    • Audio and video are real time allowing users to interact with each other
    • Allows virtual breakout rooms for teams of participants
    • Screen and slide presentations
    • Instant messaging
    • Document sharing
  • Uses
    • Distance learning and education
    • Online presentations
    • Online team collaboration
    • Interviews
    • Customer support
    • Virtual events
  • Advantages
    • Attendees do not have to travel to the event
      • Convenience
      • Cost saving
      • Better for the environment
    • Anyone within the company can attend regardless of location
    • Events can be held at short notice as travel is not required
    • Allows other members outside of the organisation to attend easily without having to visit on premises 
    • Web conferencing software often allows recording and playback features to allow members to review the event
    • Enhanced visual presentations compared to video conferencing
    • Real time collaboration
  • Disadvantages
    • Requires a strong and stable network connection
    • Security and privacy concerns
    • Distractions from other activities on the device
    • Those using the system may need to be trained to use it effectively which can:
      • Take time
      • Be costly
    • Dependent on users being technically savvy and having suitable devices/network connections

Differences of Online Conferencing Types


Audio Conferencing


Video/Web Conferencing

Requires less bandwidth

Requires more bandwidth

Less Social

More Social

No Visual Engagement

Visual Engagement

No option of non verbal cues

Use of nonverbal cues

Fewer resources needed

More Resources needed

Exam Tip

  • Both web conferencing and video conferencing are very similar however, the key differences are:
    • Video conferencing has a focus on face to face communication
    • Web conferencing has a focus on interaction and collaboration such as document sharing, whiteboards etc

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Becci Peters

Author: Becci Peters

Becci has been a passionate Computing teacher for over 9 years, teaching Computing across the UK helping to engage, interest and develop confidence in the subject at all levels. Working as a Head of Department and then as an educational consultant, Becci has advised schools in England, where her role was to support and coach teachers to improve Computing teaching for all. Becci is also a senior examiner for multiple exam boards covering GCSE & A-level. She has worked as a lecturer at a university, lecturing trainee teachers for Computing.