How can we help?

All of our membership plans are set up to automatically renew, so you don’t need to worry about this interrupting your studies.

You can turn off automatic renewal of your membership at any time by going to My Account > Settings > Membership & Billing and clicking Cancel. Your account will change to ‘active - cancelled (will not renew)’, which means your membership will no longer automatically renew. You’ll keep full access until the end of your current membership term, at which point your membership will end.

If you change your mind, you can turn on automatic renewal by clicking ‘reactivate subscription’ via the Membership & Billing section of My Account.

Contact us at [email protected] if you have any questions on that and we will be happy to help!

For payment, we accept debit/credit cards and GooglePay (their app must be installed on your device to see this payment option.)

Payment is taken in full upfront for our subscriptions and you will have full access to every resource we have on our website.

If you have any other questions about that, please do not hesitate to contact us at [email protected] and we’ll be happy to help!

When you select “Sign up With Google”, your Google account details will be used to log into your Save My Exams account.

The next time you visit our website, if you are using the same device that you signed up with, you should be automatically logged in when you choose “Continue with Google”.

If you are using a different device to log in, you will need to select “Continue with Google” and use the same Google account details to log in.

If you no longer remember your Google password you will need to reset it via your Google account settings.

All Past Papers and Mark Schemes for those Past Papers are available to download and print. Furthermore, the Question Papers for our Topic Questions are also available to download and print to use as you wish for your revision needs.

You won't be able to download or edit Mark Schemes and Model Answers for our Topic Questions/past paper topic questions due to copyright reasons, but please do not hesitate to get in touch with us at [email protected] if you have any other questions and we will be more than happy to help!

Our Content team of teachers and examiners spend months researching each exam board and creating the highest quality content possible, so it takes a while to add resources for each subject. However, if you click on the ‘Missing Something’ button at the bottom of our website, that request will be sent directly to the appropriate team. If we get enough requests for that subject/exam board/level’s resources, we will consider adding it to the website.

Every group of courses we have are built from the bottom up, starting with past papers. If your course has only past papers on offer on our website, fear not! Our expert Content Teams will be adding more resources, like revision notes and topic questions, in the future, so keep an eye out for that.