- Risk is something an entrepreneur can plan for
- The probabilities of outcomes are known or at least understood and considered
- Risk taking is a conscious decision and often the greater the risk the greater the reward in business
The difference between risk and uncertainty
- Uncertainty in business is caused by unexpected factors (internal or external to the business) outside of the entrepreneur’s control even though they are sometimes predictable
- Factors which typically cause uncertainty to include:
- Environmental factors such as the Japanese Tsunami in March 2011
- Economic changes such as Covid lockdowns, Brexit or collapses in the banking system
- The entry of new competitors
- Changes in local and national legislation (laws)
- Changes in the political party governing the country
- Successful entrepreneurs can manage risk and quickly respond to uncertainty in the business environment
The CEO of Airbnb Exemplifies Entrepreneurial Response to Uncertainty
Brian Chesky (Co-founder) & Airbnb Response to the Covid-19 Pandemic
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- In 2020, the COVID-19 pandemic caused many people to cancel their travel plans and stay home to avoid exposure to the virus
- This had a major impact on Airbnb's business
- Rather than wait for the pandemic to pass, Chesky quickly pivoted their business strategy to meet the changing needs of their customers
- They launched a new service called "Online Experiences," which allowed people to participate in virtual tours, cooking classes and other experiences from the comfort of their own homes
- Airbnb also took steps to address the health and safety concerns of its customers by implementing enhanced cleaning protocols and providing hosts with a guide on how to prepare their homes for guests during the pandemic
- By quickly pivoting his business strategy and addressing the concerns of his customers, he was able to drive his business forward and position Airbnb for continued success in the future
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