Making Human Resource Decisions (Edexcel GCSE Business)

Topic Questions

1
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2 marks

Which two of the following are likely to be sent to a business by a person applying for a job?
Select two answers.

  A. Application form
  B. CV
  C. Job advert
  D. Job description
  E. Person specification

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2
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2 marks

Which two of the following are likely to increase the productivity of a business?

Select two answers.

  A. Excessive communication
  B. Pressure groups
  C. Retraining employees
  D. Increased product range
  E. Introducing new technology

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3
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1 mark

Which one of the following is a non-financial method of motivating an employee?

Select one answer.

  • Bonus

  • Commission

  • Job rotation

  • Remuneration

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4
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1 mark

Which one of the following is a type of organisational structure?

Select one answer.

  • Freelance

  • Hierarchical

  • Permanent

  • Temporary

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5
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1 mark

Read the following extract before answering.

State one job role that may be found in a fast food outlet such as KFC.

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6
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1 mark

Figure 1 shows the organisational structure of a business.

Which one of the following organisational structures is shown in Figure 1?

fig-1-paper2-nov2021-edexcel-gcse-business

Figure 1

Select one answer.

  • Decentralised

  • Flat

  • Hierarchical

  • Remote

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7
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1 mark

Which one of the following documents states the qualities an employer is looking for in a new employee?

Select one answer.

  • Application form

  • CV

  • Job description

  • Person specification

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8
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1 mark

Which two of the following would allow a business to improve employee retention?

Select two answers.

  A. Decreased remuneration
  B. Excessive communication
  C. Introducing job rotation
  D. Providing training
  E. Reduced employee autonomy

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91 mark

Which one of the following is a feature of a centralised organisation?

  • Decisions are made by senior managers 

  • Few levels of hierarchy

  • Decisions are devolved to regional employees

  • Chains of command are short

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102 marks

Outline one benefit of using flexible working contracts for a large hotel chain.

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112 marks

Read the following extract before answering.

Outline one drawback of using internal recruitment to staff the new Food Warehouse stores.

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122 marks

Which two of the following are financial methods of motivation?

Select two answers.

  A. Teamworking
  B. Job enrichment
  C. Job rotation
  D. Fringe benefits
  E. Commission

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1
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9 marks

Read the following extract before answering.

In order to improve the motivation of its shop floor employees, Sainsbury's is considering two options:

Option 1: Retraining staff

Option 2: Increasing wages

Justify which one of these two options Sainsbury’s should choose.

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2
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9 marks

Read the following extract before answering.

In order to recruit employees for its new ‘The Food Warehouse’ stores, Iceland is considering two options:

Option 1: offer permanent contracts

Option 2: offer temporary contracts.

Justify which one of these two options Iceland should choose.

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39 marks

Read the following extract before answering.

Assess the likely implications for Mind Candy of using freelance workers on the Petlandia project. You should use the information provided as well as your knowledge of business.

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1
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3 marks

Explain one possible barrier to effective communication within a business.

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2
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3 marks

Explain one benefit to a business of using external recruitment to employ new staff.

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3
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3 marks

Explain one impact on a business from a lack of communication.

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4
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3 marks

Explain one impact on a business from reducing the size of its workforce.

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5
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6 marks

Discuss the impact on a business of giving employees permanent contracts.

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63 marks

Explain one benefit to a business of using application forms in its recruitment process.

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76 marks

Read the following extract before answering.

Analyse the impact on Sainsbury's of its decision to increase the wages of its shop floor staff by 4.4%.

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83 marks

Explain one drawback to a business of using online training to improve employees' skills.

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96 marks

Read the following extract before answering.

Analyse the impact on the motivation of Tesla's global workforce of its decision to close most of its showrooms.

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103 marks

Explain one reason why a business may choose to recruit workers internally.

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116 marks

Discuss the benefit of delayering to a large multinational business.

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123 marks

Explain one impact a business of having a centralised structure.

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