Making Operational Decisions (Edexcel GCSE Business)

Read the following extract before answering.

Outline one advantage to Sainsbury’s of improving its customer service.

Which one of the following is a stage in the sales process?

Select one answer.

Read the following extract before answering.

Outline one benefit to KFC of using batch production in its restaurants.

Read the following extract before answering.

Figure 2 shows a bar gate stock graph which details the delivery of chicken portions to KFC’s Exmouth restaurant during February 2018. During this time it received two deliveries of chicken portions. These are marked as A and B.

Portions of chicken

Figure 2

Using the information in Figure 2, calculate the size of order A. You are advised to show your workings.

Procurement involves a business having a strong relationship with which one of the following stakeholder groups?

Select one answer.

Read the following extract before answering.

Portions of chicken

Figure 2

Using the information in Figure 2, calculate the number of days that KFC’s Exmouth restaurant ran out of chicken. You are advised to show your workings.

Which one of the following is a feature of flow production?

Select one answer.

Outline one benefit to a business of producing good quality products.

Read the following extract before answering.

Outline one impact for Iceland of using just in time (JIT) stock control in its new Food Warehouse stores.

Which one of the following is likely to lead to a business seeking a new supplier for a key component?

Which two of the following are common features of a business that has adopted a quality assurance system?

Select two answers.